WeCopyTrade review: Pros, Cons, and Traders Ratings.

I paid for a 100k account with wemastertrade and started using their copy trading software with wecopytrade. They provided an additional BOGO account when I did so but don't get too excited about it as the pay out and risk parameters make it effectively useless. I set up the copier and paid for a subscription and it made one trade then stopped copying. I didn't change any settings, it just stopped. The master account continued to trade but it wasn't copying. I asked support to tell me why and they couldn't figure it out. I requested that since the copier wasn't copying I should receive a refund just for the subscription to the master account. They said they would create a ticket with their tech support and get back to me. That was a month ago.

Now they have a thing called a "profit commitment" where if copying a master account does not yield the same value as the subscription within 30 days (as a minimum) then we get a refund. Since it has now been 30 days I asked when I would be able to get that refund and they actually just refused to answer. They told me to try changing some of the parameters on the account to figure it out. I asked which parameters and they said it wasn't their job to tell me how to operate the copy software. I said I just want the copier to copy and it is their software so I just want to know how to make it work and they said I should go figure it out.

I have now asked for my refund because of the 30 day limit and following their telling me to go change some parameters to make it work, their final answer was: Please note that this will be the final response on this matter. We respect our customers and will not engage in further correspondence. There will be no additional feedback on Wecopytrade unless you have other issues to resolve.

So their tech support don't know how to use their software and they do not honor their profit commitment. Also their system is riddled with technical issue such as disconnecting accounts OFTEN and without explanation or notification. You just check their site and your account has been disconnected which means any trades placed by their copier are no longer being managed by the copier or master account.

I am hoping they attend to my issues and I will update this review accordingly. So far Martin in support has been completely un-helpful.