Problem Should I chargeback? XMGlobal

[PhoenixJ]

Well, they are not regulated in italy, so i think a chargeback is gonna get through smooth like butter

They can form a lawsuit against you if the chargeback is proven to be fraudulent, so I'd say be careful.

 

[thomax]

They can form a lawsuit against you if the chargeback is proven to be fraudulent, so I'd say be careful.

Can they? A non-regulated forex do that?

 

[PhoenixJ]

They can do it but the result depends on many factors like local laws, case details, and how they can demonstrate that their operation is adherence to legal standards.
Overall, what I'm saying is that if you truly believe that you were scammed don't hesitate to chargeback and gather evidence for assurance, if it is otherwise just be cautious about it.

 

[Lee-me]

Lose money with chargebacks?

Yes, if it is indeed a scam, you will not get your money back, naturally.

 

[thomax]

Guys, letting you all know i decided to proceed with the chargeback, i'll let you know how it goes, thank you all for your valuable suggestions, let's see how it goes

 

[FxMaster]

Hello, I recently signed up on this broker “xmglobal.com”, I deposited 1000$, which were gone in just a matter of day, the spread is absurd, i was thinking of striking a chargeback to try obtain my money back, since i saw the are a lot of scam report from this broker and also shouldn’t be regulated in Italy (not sure, but shouldn’t, may need help to determine). What is the likelyhood that i will be successful? Im a bit scared that they could take legal action against me since they have my ID. I would like to take action tonight, but im still unsure if i’m doing the right thing,

Bro, you can withdraw the money same way as you deposited. I don't think there should be any problem.

Regarding the chargback, chargback only innitate when there is something wrong with the company you sent money to.

 

[PhoenixJ]

Guys, letting you all know i decided to proceed with the chargeback, i'll let you know how it goes, thank you all for your valuable suggestions, let's see how it goes

Hope everything goes smooth

 

[Chris Zacharia]

Hello, I recently signed up on this broker “xmglobal.com”, I deposited 1000$, which were gone in just a matter of day, the spread is absurd, i was thinking of striking a chargeback to try obtain my money back, since i saw the are a lot of scam report from this broker and also shouldn’t be regulated in Italy (not sure, but shouldn’t, may need help to determine). What is the likelyhood that i will be successful? Im a bit scared that they could take legal action against me since they have my ID. I would like to take action tonight, but im still unsure if i’m doing the right thing,

Hi thomax,

Thank you for sharing your experience with us. We understand your concerns and are here to assist you in any way possible.

- Spread and Trading Conditions: We apologize if our trading conditions did not meet your expectations. XM offers competitive spreads, but market conditions can sometimes lead to fluctuations. We are committed to providing a transparent and fair trading environment. If you have any specific instances where you felt the spread was excessively high, please share the details with us so we can investigate further.

- Regulation and Compliance: XM Group is a globally regulated broker, and we take our regulatory obligations very seriously. We are regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 120/10, which means we operate in accordance with the Markets in Financial Instruments Directive (MiFID) of the European Union. Additionally, we are authorized and regulated by the Dubai Financial Services Authority (DFSA) under reference number F003484. We are also regulated by the Financial Services Commission (FSC) Belize under Securities Service License number 000261/4. Lastly, we are authorized by the Financial Sector Conduct Authority (FSCA) in South Africa as a Financial Service Provider (FSP) with authorization number 49976.

Regarding the website, please note that xmglobal.com is a subdomain of xm.com. Our clients, based on their IP, are registered to the specific entity corresponding to their location and its respective regulatory authority.

- Chargeback Concerns: We understand your worry about your funds. It is important to note that initiating a chargeback without a legitimate reason can result in complications. We strongly recommend that you first reach out to our Customer Experience team to discuss your concerns and explore possible resolutions. We aim to address all client issues fairly and promptly.

Our priority is to resolve any complaints and disputes amicably and ensure our clients feel secure and satisfied with our services.

We genuinely want to help address your concerns. Please provide your account details privately via email at support@xm.com so we can review your case and work towards a satisfactory resolution. Your feedback is important to us, and we are committed to ensuring your experience with XM meets your expectations.

Thank you for bringing this to our attention. We look forward to assisting you further.

XM Team
BIG. FAIR. HUMAN.

 

[PhoenixJ]

Hi thomax,

Thank you for sharing your experience with us. We understand your concerns and are here to assist you in any way possible.

- Spread and Trading Conditions: We apologize if our trading conditions did not meet your expectations. XM offers competitive spreads, but market conditions can sometimes lead to fluctuations. We are committed to providing a transparent and fair trading environment. If you have any specific instances where you felt the spread was excessively high, please share the details with us so we can investigate further.

- Regulation and Compliance: XM Group is a globally regulated broker, and we take our regulatory obligations very seriously. We are regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 120/10, which means we operate in accordance with the Markets in Financial Instruments Directive (MiFID) of the European Union. Additionally, we are authorized and regulated by the Dubai Financial Services Authority (DFSA) under reference number F003484. We are also regulated by the Financial Services Commission (FSC) Belize under Securities Service License number 000261/4. Lastly, we are authorized by the Financial Sector Conduct Authority (FSCA) in South Africa as a Financial Service Provider (FSP) with authorization number 49976.

Regarding the website, please note that xmglobal.com is a subdomain of xm.com. Our clients, based on their IP, are registered to the specific entity corresponding to their location and its respective regulatory authority.

- Chargeback Concerns: We understand your worry about your funds. It is important to note that initiating a chargeback without a legitimate reason can result in complications. We strongly recommend that you first reach out to our Customer Experience team to discuss your concerns and explore possible resolutions. We aim to address all client issues fairly and promptly.

Our priority is to resolve any complaints and disputes amicably and ensure our clients feel secure and satisfied with our services.

We genuinely want to help address your concerns. Please provide your account details privately via email at support@xm.com so we can review your case and work towards a satisfactory resolution. Your feedback is important to us, and we are committed to ensuring your experience with XM meets your expectations.

Thank you for bringing this to our attention. We look forward to assisting you further.

XM Team
BIG. FAIR. HUMAN.

BIG. FAIR. HUMAN ????? What in the world is that?