Hi, I've made a withdrawal on 06/14/2024 for ~$15k as I decided to move away from them since they started charging overnight commission.
Normally, it'd be processed within the day, so 2 - 3 days wouldn't worry me much. Now it's been more than a week. I've contacted their support more than 3 times, basically almost everyday after that.
The support team initially suggested that the delay caused by multiple withdrawal cancellations, which is true. After that, they said that it's because of some technical difficulties from their financial team.
Request ID: W15423366
Seeing there's a few cases in this forum, I thought I should post mine as well.
Normally, it'd be processed within the day, so 2 - 3 days wouldn't worry me much. Now it's been more than a week. I've contacted their support more than 3 times, basically almost everyday after that.
The support team initially suggested that the delay caused by multiple withdrawal cancellations, which is true. After that, they said that it's because of some technical difficulties from their financial team.
Request ID: W15423366
Seeing there's a few cases in this forum, I thought I should post mine as well.
