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Problem OCTA FX PROBLEM WITHDRAWAL

I am having an issue with a company
Messages
7
Status is shown as processed but money is not credited. I followed up with each OctaFX representative and I got the same message that their finance team is looking into the matter. Requested a bank statement, and I have sent it. No other progress or updates. even the withdrawal was rejected. then I requested a withdrawal, and the status returned to pending. please help



Please help solve this problem.


Thank You,

Mustika
 
Customer service
 

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It's isn't in English so I can't understand, sorry for that.

Let's give it some time.
My withdrawal was rejected, even though it was previously possible. Now every time I make a withdrawal it will be pending and eventually cancelled. Cannot Withdraw. he asked for a bank account mutation, I gave it. but still no further response, just told to wait. the result remains the same. is OctaFX a scam broker?
 

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My withdrawal was rejected, even though it was previously possible. Now every time I make a withdrawal it will be pending and eventually cancelled. Cannot Withdraw. he asked for a bank account mutation, I gave it. but still no further response, just told to wait. the result remains the same. is OctaFX a scam broker?
It's isn't in English so I can't understand, sorry for that.

Let's give it some time.
Like this master, @FxMaster
 

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