Problem Octa deposit not credited

[harishjagapathi]

I had deposited 1000 usd in octa fx through UPI. They told it will take 24 hours to credit into trading account. But no resolution even after hours days weeks completed. I am locked with their worst service ever. Can anyone help me how to tackle those bastards

 

[NatureGirl]

first off U gotta show that the transaction went through like the money dipped from Ur account landed in theirs and that the receiver account is actually theirs. bring some evidence.

 

[harishjagapathi]

first off U gotta show that the transaction went through like the money dipped from Ur account landed in theirs and that the receiver account is actually theirs. bring some evidence.

I had given the evidence but still they are not resolving the issue

 

[FxMaster]

I had deposited 1000 usd in octa fx through UPI. They told it will take 24 hours to credit into trading account. But no resolution even after hours days weeks completed. I am locked with their worst service ever. Can anyone help me how to tackle those bastards

@OctaFX Rep, can we have your attention here, please?

 

[NatureGirl]

I had given the evidence but still they are not resolving the issue

share the evidence right here so nobody can ignore it that way everyone can see for themselves and stay away from workin with em if theyre actually scammers.

 

[OctaFX Rep]

I had deposited 1000 usd in octa fx through UPI. They told it will take 24 hours to credit into trading account. But no resolution even after hours days weeks completed. I am locked with their worst service ever. Can anyone help me how to tackle those bastards

Dear Harish Jagapathi,

We sincerely apologise for the delayed response and any inconvenience it may have caused you. Typically, our finance department strives to process payments promptly, always prioritising your best interests. However, we understand that unforeseen technical issues can occasionally lead to slight delays in this process. Please rest assured that our teams work diligently to address these issues with the utmost importance to ensure prompt resolution.

Upon review, we are pleased to confirm that your deposit (D24725240) has been successfully completed. If you encounter any further issues or require additional information, please do not hesitate to contact us via support@octafx.com. Our dedicated team is always available and eager to assist you in any way possible.

Your satisfaction and trust are of the utmost importance to us, and we remain committed to providing you with the highest level of service. Thank you for your understanding, and we look forward to serving you better in the future.

Kind regards,
Octa Rep.

 

[FxMaster]

Dear Harish Jagapathi,

We sincerely apologise for the delayed response and any inconvenience it may have caused you. Typically, our finance department strives to process payments promptly, always prioritising your best interests. However, we understand that unforeseen technical issues can occasionally lead to slight delays in this process. Please rest assured that our teams work diligently to address these issues with the utmost importance to ensure prompt resolution.

Upon review, we are pleased to confirm that your deposit (D24725240) has been successfully completed. If you encounter any further issues or require additional information, please do not hesitate to contact us via support@octafx.com. Our dedicated team is always available and eager to assist you in any way possible.

Your satisfaction and trust are of the utmost importance to us, and we remain committed to providing you with the highest level of service. Thank you for your understanding, and we look forward to serving you better in the future.

Kind regards,
Octa Rep.

@harishjagapathi, can we have your reply here, please?