We are here for everyone, not just for the traders but also for the broker's. I can easily tell by reading complaints about the broker that OP is lying or he is really victim. That's why I always advice them to share the link of the thread to broker so everything will be fair.
IN your case, if...
A few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:
If you deposited your money via credit card then contact the credit card customer care ASAP and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat...
If you are having a serious problem with a company, you should open your own thread in Financial Company Comparisons and Discussions
and give details (make sure to choose "prefix" as a problem).
Why your own thread?
1. If the person who started this thread has their issue resolved, it will be...
It wasn't just a direct email from AsstModerator, I am the one who mentioned his user ID to this thread with a question about his presence here, I got his reply via private message but not here, I am sharing the screenshot of the private message here for reference purposes.
A few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:
If you deposited your money via credit card then contact the credit card customer care ASAP and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat...
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