Actually I talk to them so many times already(at least 30 times , I provide with all relevant documents, but they keep quibble and saying that this account was not under them
Hi, I have received the call and email from XM . And they still quibble that the account is not under them and said that is not their payment processor. They try to scam me.
How can I share it to you ? Because I have sent them over 20+ emails because I was very afraid they scam me , and no reply me .
But in the end , they just keep telling me to wait and give me useless reply
They said they will call me within 24hours and double check for me , but I have waited 48 hours still not receive their call.
And I claim they try to scam me , because it’s already 1 month
They keep telling me to wait for 1 months and said my fund is safe and no worries , but after that they don’t admit the fund after 1 month , even I have sent all the bank slip to them , they are just trying to scam me , and the contact agent and email reply is totally useless
This is the email reply from XM
Dear Valued Client,
We thank you for choosing XM as your trusted broker.
We understand your frustration and we are trying on our best abilities to resolve this matter as soon as possible. Please clarify with us how the deposit made using CIMB is made because...
I transfer to the account that XM system directed, when I pressed the bank transfer in XM app , they directly me to an account , they always use different account to accept fund. I have sent the bank receipt with successful ‘word’ to XM , but they keep asking me to wait and I have been waiting...
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