Problem Can't get a refund £20,000 from Smartcharts, Learn to Trade, Greg Secker

[Velj11]

Hi I am writing about my recent experience (not even 1 week old ) with Smartcharts, Learn to Trade, Greg Secker.

I am a total beginner in Forex trading and bought a 3-day (£3,069) course from Learn to Trade/Smartcharts/Greg Secker people.

At the end of this course, instead of getting 3 mentorship sessions as promised in the programme, I got one session for 1.5hours where the so-called mentor was pitching a 12-month programme.

I kept on saying that I am a beginner and don’t have extra funds, but he was presenting the programme to me as a joint venture where if I invest £20K, it will be a joint account with the Company, where they will invest £30K and along with detailed 12-month educational content I will get 1-2-1 mentorship where the mentor will be guiding me in the trading process. The rational being that the Company and myself will be making profit together along the way at the ration of 80% to me and 20% to Greg Secker.

This made sense to me, since as a beginner I did not have much confidence in being able to make a profit when trading on my own and the 80% of course looked very appealing.

After purchasing the programme for 20K on Monday evening, Tuesday at 6am I received an e-mail with a link to a 30min Breakfast Club happening live that morning, no login details needed. I watched that live club, which made no sense to me as a beginner, and I kept thinking why did the mentor send me this link, since this was totally inappropriate to me as a beginner as I could not understand anything. As it turned out later, this link was a perfect trap for unsuspecting customer. Read on.

When I accessed my trading account later that morning, I realised there were no 30K funds in my trading account and neither my 20K was featuring anywhere! It transpired that in the end this money I paid does not allow me to trade, and that this £20,000 I have just paid was additional money to access only further educational content for 12 months.

It turned out that in order to get to the level of the joint account with the Company, which was pitched to me as STEP1 of the programme, I would have to invest further funds, show consistent 3% profit results for 3 months consecutively, plus satisfy a number of other conditions and only then they would consider and maybe accept me to trade in this joint Company’s account. This was total news to me as this was completely omitted by the so-called mentor from his sales pitch.

Immediately that morning (less than 24hours since purchasing) I decided to cancel this programme and get a refund because I realised the conditions were much too stringent and I also do not have further funds to invest, which I clearly said during the purchasing process a number of times.

NOW THE CATCH.
When I asked for my money back, 2 days later they came back to say that I am not entitled to any refund at all, because I accessed that 30-min breakfast club. Apparently, according to their T&Cs, if one accesses ANY part of the 12-month programme, one immediately forfeits the right to 14-day cancellation period and refund. So it turns out that the 30-min live Breakfast Club, with no login needed, where some guy is sitting and trading and a beginner cannot understand anything, costs £20,000.

The mentor’s e-mail with the link to the Breakfast club, received just before 6am is a perfect trap to satisfy their T&C clause which prevents a customer from cancelling the contract and getting their money back.

This is not even 1 week old experience, I am still trying to get my money back. Any advice?

 

[Velj11]

Hi I am writing about my recent experience (not even 1 week old ) with Smartcharts, Learn to Trade, Greg Secker.

I am a total beginner in Forex trading and bought a 3-day (£3,069) course from Learn to Trade/Smartcharts/Greg Secker people.

At the end of this course, instead of getting 3 mentorship sessions as promised in the programme, I got one session for 1.5hours where the so-called mentor was pitching a 12-month programme.

I kept on saying that I am a beginner and don’t have extra funds, but he was presenting the programme to me as a joint venture where if I invest £20K, it will be a joint account with the Company, where they will invest £30K and along with detailed 12-month educational content I will get 1-2-1 mentorship where the mentor will be guiding me in the trading process. The rational being that the Company and myself will be making profit together along the way at the ration of 80% to me and 20% to Greg Secker.

This made sense to me, since as a beginner I did not have much confidence in being able to make a profit when trading on my own and the 80% of course looked very appealing.

After purchasing the programme for 20K on Monday evening, Tuesday at 6am I received an e-mail with a link to a 30min Breakfast Club happening live that morning, no login details needed. I watched that live club, which made no sense to me as a beginner, and I kept thinking why did the mentor send me this link, since this was totally inappropriate to me as a beginner as I could not understand anything. As it turned out later, this link was a perfect trap for unsuspecting customer. Read on.

When I accessed my trading account later that morning, I realised there were no 30K funds in my trading account and neither my 20K was featuring anywhere! It transpired that in the end this money I paid does not allow me to trade, and that this £20,000 I have just paid was additional money to access only further educational content for 12 months.

It turned out that in order to get to the level of the joint account with the Company, which was pitched to me as STEP1 of the programme, I would have to invest further funds, show consistent 3% profit results for 3 months consecutively, plus satisfy a number of other conditions and only then they would consider and maybe accept me to trade in this joint Company’s account. This was total news to me as this was completely omitted by the so-called mentor from his sales pitch.

Immediately that morning (less than 24hours since purchasing) I decided to cancel this programme and get a refund because I realised the conditions were much too stringent and I also do not have further funds to invest, which I clearly said during the purchasing process a number of times.

NOW THE CATCH.
When I asked for my money back, 2 days later they came back to say that I am not entitled to any refund at all, because I accessed that 30-min breakfast club. Apparently, according to their T&Cs, if one accesses ANY part of the 12-month programme, one immediately forfeits the right to 14-day cancellation period and refund. So it turns out that the 30-min live Breakfast Club, with no login needed, where some guy is sitting and trading and a beginner cannot understand anything, costs £20,000.

The mentor’s e-mail with the link to the Breakfast club, received just before 6am is a perfect trap to satisfy their T&C clause which prevents a customer from cancelling the contract and getting their money back.

This is not even 1 week old experience, I am still trying to get my money back. Any advice?

Hi, apologies but I seem to have lost some of your contact details. Can you e mail me or through LinkedIn,
Thanks

 

[russellburton]

So sorry to hear. The same happened to me but I didn't lose as much as you. They're criminals. I know a journalist from Bloomberg is looking into their dealings. Best wishes Russ

 

[TSA57]

Hi I am writing about my recent experience (not even 1 week old ) with Smartcharts, Learn to Trade, Greg Secker.

I am a total beginner in Forex trading and bought a 3-day (£3,069) course from Learn to Trade/Smartcharts/Greg Secker people.

At the end of this course, instead of getting 3 mentorship sessions as promised in the programme, I got one session for 1.5hours where the so-called mentor was pitching a 12-month programme.

I kept on saying that I am a beginner and don’t have extra funds, but he was presenting the programme to me as a joint venture where if I invest £20K, it will be a joint account with the Company, where they will invest £30K and along with detailed 12-month educational content I will get 1-2-1 mentorship where the mentor will be guiding me in the trading process. The rational being that the Company and myself will be making profit together along the way at the ration of 80% to me and 20% to Greg Secker.

This made sense to me, since as a beginner I did not have much confidence in being able to make a profit when trading on my own and the 80% of course looked very appealing.

After purchasing the programme for 20K on Monday evening, Tuesday at 6am I received an e-mail with a link to a 30min Breakfast Club happening live that morning, no login details needed. I watched that live club, which made no sense to me as a beginner, and I kept thinking why did the mentor send me this link, since this was totally inappropriate to me as a beginner as I could not understand anything. As it turned out later, this link was a perfect trap for unsuspecting customer. Read on.

When I accessed my trading account later that morning, I realised there were no 30K funds in my trading account and neither my 20K was featuring anywhere! It transpired that in the end this money I paid does not allow me to trade, and that this £20,000 I have just paid was additional money to access only further educational content for 12 months.

It turned out that in order to get to the level of the joint account with the Company, which was pitched to me as STEP1 of the programme, I would have to invest further funds, show consistent 3% profit results for 3 months consecutively, plus satisfy a number of other conditions and only then they would consider and maybe accept me to trade in this joint Company’s account. This was total news to me as this was completely omitted by the so-called mentor from his sales pitch.

Immediately that morning (less than 24hours since purchasing) I decided to cancel this programme and get a refund because I realised the conditions were much too stringent and I also do not have further funds to invest, which I clearly said during the purchasing process a number of times.

NOW THE CATCH.
When I asked for my money back, 2 days later they came back to say that I am not entitled to any refund at all, because I accessed that 30-min breakfast club. Apparently, according to their T&Cs, if one accesses ANY part of the 12-month programme, one immediately forfeits the right to 14-day cancellation period and refund. So it turns out that the 30-min live Breakfast Club, with no login needed, where some guy is sitting and trading and a beginner cannot understand anything, costs £20,000.

The mentor’s e-mail with the link to the Breakfast club, received just before 6am is a perfect trap to satisfy their T&C clause which prevents a customer from cancelling the contract and getting their money back.

This is not even 1 week old experience, I am still trying to get my money back. Any advice?

My experience is very similar to yours. I've made several requests to Gurdas Sidhu and the enrollment team at Smartcharts for my money back but they just ignore my emails. I am now in the process of writing a 'Letter before claim' directly to Gurdas Sidhu and Greg Secker. I'm advised that it is a good idea to take this approach first before applying through the courts. Of course, I don't expect to get any response so this is just formality, but the letter I understand will resonate well with the judge if you show an attempt to resolve the dispute with Smartcharts first. After 14 days, I will then submit my application through the courts (https://www.gov.uk/make-court-claim-for-money/court-fees). If more people take this approach then maybe we can build a stronger case together with many court applications on the same topic. That will certainly keep Gurdas Sidhu and his chums busy having to attend court several times over. If you would like a copy of my 'Letter before claim' to use as a template, then I'd be happy to share it with anyone who want to follow the same path as me.

 

[skt24]

My experience is very similar to yours. I've made several requests to Gurdas Sidhu and the enrollment team at Smartcharts for my money back but they just ignore my emails. I am now in the process of writing a 'Letter before claim' directly to Gurdas Sidhu and Greg Secker. I'm advised that it is a good idea to take this approach first before applying through the courts. Of course, I don't expect to get any response so this is just formality, but the letter I understand will resonate well with the judge if you show an attempt to resolve the dispute with Smartcharts first. After 14 days, I will then submit my application through the courts (https://www.gov.uk/make-court-claim-for-money/court-fees). If more people take this approach then maybe we can build a stronger case together with many court applications on the same topic. That will certainly keep Gurdas Sidhu and his chums busy having to attend court several times over. If you would like a copy of my 'Letter before claim' to use as a template, then I'd be happy to share it with anyone who want to follow the same path as me.

Hi
My experience with Smart Charts and Gurdas Sidhu is similar. I have lost 17k. I have stopped my subscription to their useless software but have yet to write a reason why I have stopped the subscription. Of course I can no longer attempt the 3% for 3 months (something I knew nothing about until I had parted with my money). The software in my opinion is fixed ie the trades are fixed so you have little chance of achieving the 3% in the first place to gain the company funded trading account. I should have traded my own money with no strings attached but was keen to get accesss to their AI software. AI software is nothing more than signals from two separate companies supplying signals to smart charts. Can I ask if you accessed their training because if you didn't you may just be able to apply for a charge back via your bank provided its within 120 days. Gurdas was very keen for me to access the online training, sent a email with direct access and then bang they have you with their t&cs. I would be keen to correspond with you directly and gain access to the letter you have prepared. I am in agreement that if enough of us get together and approach the courts we can expose smart charts for exactly what they are.


I have just looked over the form in question on the government web site and the 5% fee in my case would amount to £850 but i think it is definately worth a shot. With enough people claiming against them someone would surely have to look at their practices and just how they trap people into their terms and conditions.


Please contact Mark Veljovic through LinkedIn.